Much Ado About McDonalds

So what’s been happening to McDonalds? I’m not a frequent visitor, I just take my son there for an occasional treat or grab the odd breakfast if we go on an early morning journey, so was surprised to see some changes on a recent visit. McDonalds seems to have taken on a kind of Argos persona!

It’s true that service in McDonalds seems to have become slower over the years, possibly not helped by the increased range of items on its menu. I remember back in the 80s, if your order was not fulfilled within a certain time span, your food was given to you free! I actually gained through that policy on a number of occasions.

As time progressed that policy was shelved, to be placed only with a “Sorry for the wait”, if your food was slow to arrive. McDonalds has obviously become aware of the slower service and thought that something needed to be done, but I’m not sure that the new setup is the answer.

In some branches, you now go to an order point on arrival, where you select your food and pay for it, before being referred to another (much longer) queue to obtain it. In my experience, this two-step system produced a much longer wait, than the original choose, pay and pick up all-in-one format. Queuing twice is just doubly annoying, and although appropriate in Argos where items have to be located in the warehouse, does not seem suited to fast food outlets.

I can see it’s annoying having to wait for your food, standing aimlessly by the tills amidst the crush of customers, which is why some branches advised you to, “Sit down and we’ll bring your order to you”, if it was expected to be too long. What was wrong with that process?

On the day that we first visited an Argos-esque McDonalds this system could easily have been used, as one member of staff seemed to be employed in nothing more useful than giving out balloons – bringing orders to tables would have been much more helpful.

Of course, the new system could be likened to the drive through version, but I would argue that the drive through (or dreaded ‘drive thru’, as it is cringingly labelled) is rather faster than the in-shop process.

I even feel that a modified version of the system may have worked, but am not about to reveal my cunning plan for a more streamlined service in McDonalds here and now. If the fast food chain would like to hear my idea, then they are welcome to get in touch and I’ll discuss it with them.

In the meantime, the Argos ordering system in McDonalds gets the thumbs down from me!

Shopping Heaven Is...

Finding an item of clothing on a sale rail that is actually your size!

Stopping for an indulgent treat!

Finding an item of clothing on a sale rail that you’d coveted for ages at an outrageous price, now being sold for a bargain – and it’s actually in your size!

Money-off vouchers – and lots of them!

Being served at the till and discovering that an item that you are purchasing has actually been charged at a much lower price than you’d expected.

Finding just what you were looking for!

Fast, friendly service and hardly any queues.

Bargains, bargains, bargains!

What's your idea of shopping heaven?

Pamper and Save

My daughter recently treated me to a pamper session at a hotel spa, something which I’d never actually experienced before, but which turned out to be very relaxing.

Unfortunately, I didn't leave with a
figure like this!

This pamper treat took the form of a five-hour session at the Bridgewood Manor Hotel, Kent, part of the Q Hotel chain. The spa area itself, though not large, houses a pool, sauna, steam room, relaxation beds and treatment rooms. If you’re not feeling as lazy as we were, (we went for the relaxation and pampering not a workout) then there’s a gym, and there’s also a lounge area to slump with a coffee. Sadly, what was missing in my view was a Jacuzzi/hot tub, which I would have loved!

On arrival, we had to fill out a health questionnaire, on which I was impressed to actually see ‘hypermobility’ as a category. I suffer from hypermobility* syndrome, but a lot of people and places still fail to acknowledge this condition, so it was refreshing to see it taken into account on this occasion.

Still, on with the spa. We were shown the facilities by a member of staff, then left to wallow at our leisure until the time of our pre-booked facials. We promptly changed into our swimwear (changing rooms were adequate, lockers nice and large for belongings) then took to the pool. This was quite modest in size, but reasonably warm, and not overcrowded as there weren’t too many people there.

My daughter ventured into the sauna, but found it much hotter than others she had tried, but I bowed out of that one. However, we did both enjoy a couple of sessions in the steam room, which was small, accommodating about four people. Unfortunately, we never did manage to spend any time on the heated relaxation beds, as these were always in use when we were free to go on them, but did relax on the poolside loungers.

We were both booked in for express facials, which involved 25 minutes reclining on a warm bed in a dimly lit room, listening to relaxation music, whilst a therapist massaged our faces with a selection of oils and treatments (having first assessed skin type and any problems). I can be a bit of a sceptic when it comes to beauty treatments, and was doubtful as to whether there would be any lasting effects, but have to report that my skin did feel softer for several days after – and it may have been my imagination but looked a bit more glowing too!

Following our facials, we enjoyed a little more relaxation time before adjourning to the lounge for coffee and pastries.

“And what did all this cost”, I hear you ask? Well, not as much as you may think. Although this was a gift from one of my daughters, she operates on a budget, so had made use of a deal from Groupon, a company that I’d heard about but never used. Our five-hour session, including towel hire and the coffee and pastries (actually choice of tea, filter coffee or hot chocolate and two mini Danish pastries each), but not the facials, cost £11.50. For a further £7 each we could have hired robes and slippers, but found that we didn’t really need these. As part of the Groupon deal, we could choose up to two beauty treatments apiece for a 20% discount, meaning that the mini facials came to £24 each as opposed to the normal £30.

My overall verdict of the day? I did feel quite relaxed and enjoyed my time at the Bridgewood Manor Spa, and may repeat the experience once in a while, when offers are available. And I’ll certainly be looking out for other great deals via Groupon.

* You can read more about hypermobility syndrome here  

The Madness Of May

Let’s face it, May did turn out to be a bit of a mad month – the election was a complete madness in itself! The final result was a bit of a shock to many, not at all keeping with the forecasts; you can read my response at the-election-my-response

Having felt thoroughly disillusioned and fed up with certain issues, I’ve started a new blog as a platform to inform and campaign on certain issues, see www.purelypeoplepower.blogspot.co.uk to read more. Introducing this new blog means that my existing #OfstedNoConfidence campaign twitter.com/hashtag/ofstednoconfidence will move to this new site, and I have also started a petition calling for a review of Ofsted, which you can sign by visiting https://you.38degrees.org.uk/petitions/call-for-independent-review-of-ofsted  Shoppers’ Joy can will now revert back to its original use, which is to showcase product and service reviews, consumer issues and general shopping-related chat.

And so in other news...

This month I reviewed both Travelodge and Pontin’s, having experienced recent short stays in each, both of which seem to have undergone some improvement. Travelodge certainly seem to be upgrading their hotels, and whilst Pontin’s accommodation could do with a bit of an update, other facilities on offer are good. I’ll be interested to see how both progress.

In one post this month, I mentioned that my weekly shopping habits have recently changed, with more visits to Morrisons being the norm. I’m now using Sainsburys’ much less, partly because I now live further from a branch than I did before, but also the miserly lot have reduced the number of Nectar points that they’re awarding! Hadn’t you noticed? They’re now only giving one point per pound spent, instead of two, but the value of points remain the same – so basically you’ll have to spend £2 to get just 1p back! And there are no longer points awarded for re-using your own bags. Not a good move Sainsburys!

Finally, I was thrilled to hear that culottes are making a comeback. I think they’re great, offering the look of a skirt but with the comfort and practicality of trousers. I owned quite a few pairs back in the 80s, and I know they say you shouldn’t wear a fashion trend if you sported it the first time round, but I just couldn’t resist picking up a pair sitting on the sale rail in New Look. At £7 they were an absolute bargain, I just couldn’t resist!

How did May shape up for you?

A Move To Morrisons

Since moving to a new, more rural location last year, my shopping habits have changed somewhat.

At my old home, I did my main grocery shopping at the local Tesco Extra, with smaller top-up shops at Sainsburys’ and the Co-op, but all that has changed since the move.

My current nearest Tesco is rather smaller than the Extra at which I once shopped, with far fewer product lines on the shelves, making it impossible to replicate all my most common buys. Although the store can meet a lot of my needs, it falls short on others.

Similarly, I have neither a Sainsburys’ or Co-op within easy reach, so have needed to look elsewhere. Attempts at buying groceries in Aldi failed dismally, I couldn’t get on with their products at all, and although I like Lidl better, the journey to the nearest branch is too far to justify any savings. And when it comes to grocery shopping, I’m not a fan of doing it online, as I like to scrutinise the meat, carefully select the fruit and veg and take the time to mull over relevant offers.

Therefore, my weekly shop now tends to be divided between the smaller Tesco, and Morrisons’, as there is a large branch of this store near to said Tesco.

On my first few visits to Morrisons I tentatively tried a selection of own brand products, as well as selecting some well-known labels that were on offer. I decided that many of the products were of good quality and therefore represented good value, an opinion further enhanced by the introduction of the Match and More card. This loyalty card price-matches your purchases not only with other leading supermarkets, but also with Aldi and Lidl, converting any extra money that you have paid on your comparable Morrisons’ shop to points, which then accumulate until you have sufficient to be awarded a £5 voucher. Despite targeting many own brand and offer items in my shop, I always seem to earn points, and have received several £5 vouchers, further reducing my shopping bill.

In addition to this, Morrisons have been sending me a variety of additional money-off vouchers through the post – they’re really making an effort to gain custom!

I’ve now also become a fan of certain of their own brand products. Here are a few of my favourites:

Morrisons Laundry Gel (Bio) 540ml (up to 18 washes) for just £1.75 – just as good as the Ariel version in my opinion and much cheaper!

Morrisons Pure Fabric Conditioner £1.50 (up to 42 washes) is a great bargain buy that leaves my laundry really fresh.

Morrisons Bolognese Sauce 725g for 99p, we actually preferred this to many other makes that we have tried.

Morrisons Chilled 100% Fruit Juices, 1-litre bottles, 3 for £3 (£1.29 each), not only are these really tasty, but there is such a great range of flavours. In addition to the normal apple, orange and pineapple, I love the apple and mango, Clementine, apple and pear and red grape and berries.

I’m also a big fan of their deli items, such as vegetable samosas and olive selections, and am pleased to see that their meat tends to be sourced from British farmers.

It would definitely seem that I’ll be doing much more of my weekly shopping in Morrisons in the future.

Pontin’s – My Bargain Break

A few weeks back, I found myself packing my bag and heading off to Pontin’s at Camber Sands. Not something I thought I would find myself doing, as I’d heard some none too favourable reviews in the past, but my daughter had booked a cheap break, and I’d agreed to accompany her and my toddler grandson on the trip.

My expectations had not been particularly high, partly due to what I’d heard, but also because I knew that my daughter had only paid in the region of £60 for a Monday to Friday stay. The paperwork had stated that our accommodation would be available from 4pm, but as we were relying on a lift there, ended up arriving before midday.

My plan on arrival was to ask if there was somewhere comfortable that we could wait with our luggage, but when I approached reception I was met with a cheery, “Hold on, I’ll see if your accommodation is ready,” – and it was! So by noon we were in our holiday apartment settling in, which gave us, in effect, a bonus afternoon.

Our ground floor ‘apartment’ (requested to make it easier with a pushchair) was basic, but adequate for a short stay. There was one bedroom with a double bed and a sofa bed in the main area, a small kitchen area with new-looking fridge and tired-looking cooker, which actually worked very well. The bathroom consisted of toilet, washbasin and shower that were OK, but we discovered the shower cubicle was broken. However, when we reported this to reception a maintenance man was despatched and a repair made within about half hour, so that was good service

Our main gripe was the bedding. Having paid for the privilege of having bedding provided, it was thin and ‘shiny’ and tended to slip off the beds every night, leaving us a bit chilly. I’m unsure as to whether this was the regular bedding however, as towards the end of our stay, we saw ‘proper sheets’ being placed in the neighbouring empty apartments.

Site facilities are good. There are a number of outdoor play areas for children of varying ages, a pirate crazy golf and a swimming pool, featuring a main pool with slide and a lovely warm toddler pool with assorted floats. Of course, there was also the inevitable arcade and a children’s club, large clubroom, pub and restaurant. Being off-season, evening entertainment took place in the pub as opposed to the larger club, as there didn’t appear to be that many of us staying there. Despite that, every evening there was a quiz (which I actually won one night and was presented with a bottle of wine) a children’s dance session and other entertainment.

My grandson loved the dressed-up characters that appeared at 10 each morning and again at the evening session and made use of the soft play area and toys in the children’s club.

As were we fortunate to have such lovely weather during our stay, we were also able to visit the beach, which just involved crossing the road outside and walking down a short lane.

We went for the self-catering option and, although there was a Nisa at the site entrance, found the shop opposite and the post office/village store further down the road cheaper options for shopping. Although, in its favour, the Nisa did have a £1 section selling useful things such as children’s arm bands.

There is actually a half-board option available, whereby breakfast and evening meal are provided at the Sands restaurant, but even if you do not select this deal, you can buy a three-course evening meal for £8.95, which is worth remembering.

Overall I enjoyed our Pontin’s stay, some of the accommodation is a little tired, but a little sprucing up could make all the difference. The facilities were good, but with over 700 apartments on site, could get a bit packed during high season. We were fortunate that as much of the accommodation was empty during our stay, we had easy access to everything that we wanted to do.

Although we didn’t meet huge numbers of fellow guests, we did see quite a few rabbits (lovely) and a huge number of seagulls, with regards to which I must issue a warning. On our first morning there, we heard a rap on the door. When I opened it there was no one to be seen, however when I glanced down towards the ground I was greeted by the sight of a cheeky gull. It was funny the first time, but wore thin as the week progressed, with this happening several times a day. At no point did we feed the gulls, indeed the site requests that you don’t, but did return one afternoon to find our ‘neighbour’ feeding them – not good!

I’m not sure that I would have wanted to spend a long holiday at Pontin’s Camber Sands, but would certainly consider another short break in the future.

Fancy a trip to Pontin’s at Camber Sands?

Visit pontins.com/holiday-parks/camber-sands  

Travelodge – A Peaceful Harbour

It’s been some time since we stayed in a Travelodge, having not had any distant family gatherings or long haul visits needing accommodation in the past year or so. However, a couple of weeks ago, hubby and I decided to have an impromptu break whilst our son was up to knees in a river in Wales (geography field trip).

My husband had wanted to visit The Turner Contemporary in Margate for some time, so we decided to head down to Thanet and make an overnight stay of it. The gallery itself was disappointing (see wheres-turner for more about that) but our choice of Travelodge was a great success.

Before travelling, I’d trawled the Internet for B&B accommodation that looked promising, but didn’t find much to my liking. So I decided to see if there were any Travelodges in the area that may be worth a try. I was immediately drawn to the Ramsgate Seafront hotel, which overlooks the harbour. Prices were reasonable (£47 for double room) and we decided to go for the breakfast option bringing the total to just over £60.

Although this branch did not have dedicated parking, it was opposite a public car park where it cost just £4 to leave our car for 24 hours.

On arrival we received a friendly greeting from the guy on reception and were promptly directed to our room. My immediate thought as I entered said room was that it actually looked different from other Travelodge rooms we’d stayed in before. It definitely felt a bit ‘higher end’ with a really comfy king-sized bed, tasteful decoration and a smarter looking bathroom. I understand that Travelodge is currently updating some of its hotels, so hopefully we’ll be able to enjoy more of these improved rooms.

The cleanliness of the room was also better than some we’d visited and all of the staff that we encountered during our stay were friendly and helpful.

We’d never gone for the breakfast option at a Travelodge before, partly because all that had been on offer was a ‘pre-packed’ version, but at this branch a full buffet breakfast was provided. By pre-booking our breakfast it was £1 cheaper per person than if we’d decided to request it on the day, a small saving but worth bearing in mind. We were able to help ourselves to whatever we wanted from a number of choices including various cereals, fruit, croissants, scrambled egg, bacon, sausages, tomatoes, beans, toast and various preserves. There was apple and orange juice to drink as well as tea and a range of coffee. We left feeling very replete!

There had also been an evening meal option too, but we had decided not to go for this, as we had wanted to stroll out in the evening and eat elsewhere. As luck would have it, just a very short distance from where we were staying, we found a pub/restaurant called ‘The Goose’. This worked on the principle of a Wetherspoons but the food was actually nicer and even better value. We enjoyed two main courses for just £8.95 and two delicious desserts for just £4.75 (not each but for the two!) I can highly recommend the food and service at The Goose!

We thoroughly enjoyed our stay at Travelodge Ramsgate Seafront and would certainly return for another visit. Thank you to everyone there.

You can view this accommodation at travelodge.co.uk/hotels/510/Ramsgate-Seafront

You can also read my previous Travelodge reviews and comments by visiting:

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travelodge-tips

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