Out of my league |
However,
recent editions of the magazine have wandered off the point somewhat, reviewing
products including £1000 coffee grinders as opposed to items such as £75 vacuum
cleaners.
Indeed many
of the products reviewed appear more geared towards those with a very affluent
lifestyle as opposed to us mere mortals trying to scrape together an honest
wage. You are far more likely to read about products by Miele and Smeg, than
Beko and Bosch, despite these brands offering appliances that perform well. It
seems us ordinary folk are no longer the ‘Which?’ target audience.
The one
exception to this rule is their amazing verdict that Aldi is the best
supermarket. Are they kidding? All the branches I have ever tried have been
poorly laid out, offered limited product choice and were staffed by some very
unhelpful individuals. To me Aldi is bottom of the supermarket scale.
Accordingly,
hubby decided to cancel his membership to ‘Which?’ – a process that actually
deserves a review all of its own.
Simple but serviceable |
Prior to
ringing the subscriptions department, he had cancelled membership with another
company, a process that had taken approximately one minute. The ‘Which?’
operator had other ideas, however.
The
conversation lasted for over 10 minutes during which time various incentives
(none of any use) were offered to continue with the subscription, numerous
questions were asked (and opinions given) and a large amount of ‘sales speak’
was employed.
By the end
of the conversation my husband had indeed managed to cancel his subscription,
but was left looking rather shell-shocked, feeling that he had just undergone
some rigorous debriefing session.
So my
Shoppers’ Joy award for the most harrowing ‘end of subscription’ experience
goes to ‘Which?’ magazine. Well, it’s about time the reviewers were reviewed.
Follow me
on Twitter @shoppersjoy
No comments:
Post a Comment